Through this privacy statement, Solvès Group (Solvès Holding) provides information about the processing of personal data that takes place within Solvès Group (Solvès Holding), including Solvès Consultancy BV, Solvès Employee BV, Solvès Recruitment BV, and any other affiliated entities (hereinafter referred to as “Solvès Group”). You share personal data with us—whether knowingly or unknowingly—such as your name, email address, and telephone number. Solvès Group processes your personal data because you use our services and/or because you provide it to us yourself. We consider it important that your personal data is handled with care. That is why we have explained in this privacy statement how we handle your personal data and what rights you have.
If you have questions after reading this privacy statement, feel free to email: info@solves.nl.
Solvès Group processes personal data as a data controller within the meaning of the GDPR. We process personal data to provide services, improve service delivery, communicate personally with our clients/contacts, and maintain relationships.
We collect your personal data starting from the moment you fill in your details on our website, sign up, register, or are registered in some other way to use our services. We may also collect data from public sources that indicate you might be interested in job-related services. In such cases, we may approach you to ask whether you wish to register with us.
We process the following data:
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Name, address, email, phone number, and accompanying documents.
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Profile and public data.
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CV and work experience.
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Details on training, education, and tests you’ve taken yourself or via us.
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Availability.
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Correspondence related to your application.
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Other information that may be relevant for assessing your suitability for positions, such as references and certificates.
Once you are placed (or can work/worked) for Solvès Group or its clients, we may process:
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Personal details for personnel, salary, and financial administration.
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Nationality, BSN (citizen service number), copy of ID, work permit.
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Gender, driver’s license copy, diplomas.
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Performance data.
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Other data for pre-employment screening.
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Contracts (employment, assignment, payroll, etc.).
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Payslips, annual statements, and expense claims.
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Data about vacations, absenteeism, leave, and pensions.
We collect and process data for the execution of our services, including secondment, recruitment & selection, employment agreements, career advice, website operations, marketing, mediation, relationship management, and other business purposes. This is done on the basis of:
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Legal obligations.
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Your consent (which you may revoke at any time via email to info@solves.nl).
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Execution of the agreement we have with you.
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Legitimate interests that do not outweigh your privacy interests—for instance:
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Sending a digital birthday greeting.
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Contacting you via social media or job boards.
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Conducting and analyzing email communications.
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Achieving quality objectives.
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We use your data to:
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Match you with potential jobs or assignments.
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Assess your suitability and availability for mediation to job opportunities.
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Advise and guide your career.
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Execute proper administration for employment, assignment, payroll, and mediation contracts.
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Keep you informed via email, phone, or post about our services.
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Inform you about marketing activities such as events, newsletters, and potential training.
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Maintain and develop our website and systems.
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Serve management purposes, internal controls, business safety, audits, and accounting reviews.
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Achieve quality standards related to certifications.
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Comply with legal requirements related to employment, fiscal, and social security regulations.
We do not intend to collect data from visitors under 16 years old unless consent has been provided by a parent or guardian. We cannot reliably verify age. If you believe we have collected personal data from a minor without permission, please contact us so we can remove this information.
We may share your personal data with:
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Affiliated entities within Solvès Group.
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(Potential) clients for job matching or work purposes.
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Processors and recipients providing services on behalf of Solvès Group (e.g., suppliers), with access only to the data necessary for their contractual obligations.
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Authorities when required by law.
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Pension funds, accountants, occupational health services, government bodies, and other relevant institutions when we believe we are legally required or entitled to share.
Solvès Group may transfer your personal data from the Netherlands to other countries. Transfers within the European Economic Area (EEA) are permitted given that the EEA provides equivalent data protection. Transfers outside the EEA occur only if there is an adequate level of protection, such as using EU Commission-approved model clauses.
We handle your data with care and do not keep it longer than necessary:
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If you apply, register via the website, sign up, or are entered into our system, your data is retained for 4 weeks. Afterward, your data is automatically deleted unless you consent to extended retention. With your consent, we may keep your data for up to 1 year after our last contact.
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If you work for us, the legal basis shifts from consent to necessity for performance of the agreement. Fiscal records must be retained for 7 years after termination of employment (e.g., payslips, annual statements, invoices). Copies of your ID, employment contracts, and tax forms are retained for 5 years after termination. Other personnel file data—like intake forms, diplomas, and absenteeism records—are kept for as long as necessary.
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If you no longer wish to be mediated or contacted, notify us via email, and we will remove you from our systems.
Under data protection law, you have the right to:
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Withdraw consent for data processing.
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Access your personal data.
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Correct inaccurate data.
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Delete personal data when it is no longer needed.
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Object to processing based on legitimate interests, when justified.
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Restrict processing in legally defined circumstances.
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Transfer your own data.
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Lodge a complaint with the national supervisory authority regarding data processing.
Requests may require verification—please provide a copy of a valid ID (with photo and BSN partially hidden). We only process requests related to your own data.
Our website includes buttons or links to share or promote pages on social networks or third-party websites (e.g., Twitter, LinkedIn, Facebook). Solvès Group does not oversee and is not responsible for the processing of your personal data by third parties via such services, nor for their use of cookies. Use of these services is at your own risk. We recommend reading the privacy policy of each third party before using their services.
Cookies are small information fragments stored by your browser on your device. They may contain personal data. Solvès Group processes personal data on a legal basis. Our website uses Google Analytics cookies to track general user behavior and trends to improve website performance. Google may share this information with third parties if required by law or if third parties process the data on Google’s behalf. By using the website, you consent to Google’s processing of the information for the purposes described.
Our privacy statement applies only to Solvès Group’s website. Other websites may have different privacy policies. We recommend reviewing their privacy statements when using them.
We collect data on user behavior, specifically regarding browser activity and usage patterns on our web pages.
We have implemented technical and organizational measures to protect your personal data against loss or unlawful processing, and to ensure proper safeguarding when data is transmitted. However, we cannot be held liable if third parties circumvent these measures and misuse personal data.
We take great care in managing the content of our website, but technical or editorial errors may occur. Solvès Group is not liable for such errors or any resulting damage caused by website unavailability or external links.
This privacy statement is governed by Dutch law.
We reserve the right to modify this privacy statement. The version on our website is always the current one. We recommend checking the website regularly to stay informed of any changes.
For questions, comments, or complaints regarding the protection or use of your personal data, contact Solvès Group at:
Burgemeester de Hesseleplein 31
6411 CH – Heerlen
Email: info@solves.nl
Phone: 045-799 2008